Terms of service
Welcome to Elysian Orchards.
By accessing or purchasing from our website www.elysianorchards.com, you agree to the following Terms of Service. Please read them carefully before using our site.
1. General
This website is operated by Elysian Orchards (Kaakee Exim LLP). Throughout the site, “we”, “us”, and “our” refer to Elysian Orchards.
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.
We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically.
2. Online Store Terms
- You must be at least 18 years old to use this website.
- You may not use our products for any illegal or unauthorized purpose.
- You must not transmit any viruses or harmful code.
- A breach of these Terms will result in immediate termination of service.
3. Product Information
We make every effort to display our products accurately.
However:
- Product colours, packaging, and appearance may vary slightly.
- All product descriptions and prices are subject to change without notice.
- We reserve the right to discontinue any product at any time.
4. Pricing & Billing
- All prices are listed in INR and include applicable taxes unless mentioned otherwise.
- We reserve the right to change prices at any time without prior notice.
- We may refuse any order if we suspect fraudulent activity or incorrect information.
5. Payment
We offer secure payment options through trusted partners such as Razorpay, UPI, Net Banking, and other approved gateways.
By completing a payment, you confirm that:
- You are authorized to use the selected payment method.
- The information you provide is accurate and complete.
6. Shipping & Delivery
Shipping timelines are estimates and not guaranteed.
Delays may occur due to:
- Courier partner issues
- High demand seasons
- Weather or operational disruptions
Once shipped, tracking details will be shared via email/SMS.
7. Returns & Refunds
Our return and refund policy is separately listed under Return & Refund Policy.
By placing an order, you acknowledge that you have reviewed and agreed to that policy.
8. Accuracy of Information
We attempt to ensure all information on this site is accurate and up-to-date.
However, we are not responsible for:
- Typographical errors
- Inaccuracies
- Omissions in product descriptions, pricing, or availability
We may correct any errors without prior notice.
9. Prohibited Uses
You are prohibited from using the site:
- For unlawful purposes
- To infringe on intellectual property rights
- To harass, abuse, insult, harm, or intimidate
- To upload viruses or malicious code
- To collect personal data of others
- To interfere with the website’s security features
Violation may result in termination of service.
10. Third-Party Links
Certain content or services on our site may include materials from third parties.
We are not responsible for:
- Third-party content
- Accuracy of information
- Any damages or issues caused by third-party websites
You are responsible for reviewing their terms before using such sites.
11. Personal Information
Your submission of personal information is governed by our Privacy Policy.
Please review it to understand how we collect, store, and use your data.
12. Intellectual Property
All content on this website including:
- Text
- Images
- Graphics
- Brand elements
- Product designs
is the property of Elysian Orchards and protected by copyright laws.
Unauthorized use is strictly prohibited.
13. Limitation of Liability
Elysian Orchards shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Any errors, delays, or interruptions in service
You use this site at your own risk.
14. Indemnification
You agree to indemnify and hold harmless Elysian Orchards, its partners, employees, and affiliates from any claim or demand resulting from your breach of these Terms.
15. Termination
We may terminate or block access to our services at any time, without notice, if we believe you have violated these Terms or any applicable law.
16. Governing Law
These Terms and any transactions conducted through this website are governed by the laws of India.
17. Contact Information
For questions about our Terms of Service, you may contact us at:
📩 info@elysianorchards.com
📞 +91 7977517979
.